Archive for July, 2011

Multiband Associate Appreciation – July 2011

Wednesday, July 20th, 2011

We appreciate what you do.

Enjoy good food cooked by your managers!!

Check with your manager for exact day and time.

Shreveport – Houston Central – Houston South

Lexington – Louisville – Cincinnati

Detroit – Piscataway – Boston North

Sunday, July 31 at 6:00 am - August 1 at 6:00 pm

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Great Job – Lonnie “Duane” Spicer

Tuesday, July 19th, 2011

Nominated: 07/19/2011  Market: Louisville Market

Mr. Wells & Mr. Raleigh,

I recently had an upgrade to my receiver and dish.  Duane was the technician that installed them for me.  I wanted to let you know that he did a fantastic job!  He was very thorough, explanatory, professional and friendly.  I liked that he discussed with me what he was going to do and listened to my feedback.  After the installation, he explained everything about my remote and how to operate the new DVR service that I have.  He was very knowledgeable and informative.  He answered all of my questions and didn’t make me feel inept.  He was very thorough and efficient with everything he did from beginning to end.  He had a great, likeable, personality as well.  I would recommend his services to everyone.

Louisville Market Area

Great Job – Scott Leszcynski

Tuesday, July 12th, 2011

Nominated: 07/11/2011  Market: Detroit Market

Mr. Leszcynski tackled every obstacle of an old farmhouse far away from his normal base. He overcame a multitude of problems with the installation because of rocky soil, aged structural anomalies and heat. It took him approximately four hours as long as normally expected for an installation. This he did with a cheerful attitude and helpful tutoring for my new system. He is an excellent ambassador for your firm.


Detroit Market area

Great Job – Dean Draven and Steve Butler

Thursday, July 7th, 2011

Nominated: 07/01/2011  Market: Cincinnati Market

To Whom It May Concern:

Thank you so much for sending your installers out to move George’s DIRECTV dish. When Dean, the installer came out he was very polite and I shared with him my concerns regarding the old dish that had been placed on the brick column of George ’s home.

He stated that he was a perfectionist and liked things done the right way. I must commend Dean on a job well done. On the side of the house someone had left cables hanging down, Dean clamped up the cable in a very neat fashion. He also took down an empty box that had been on the side of the house that was no longer in use.

Wow, I must say I was impressed with his job. Not only myself, but George was very pleased also. Also a Manager came out on the job to make sure that the job was being done to my satisfaction. Steven Butler made sure that the dish was in place where I wanted it located.

He was very pleasant, and he told me that if I ever needed any assistance to call him and he would be happy to help me in any way. Thank you for making George a happy customer. We will tell other’s how DIRECTV has been a wonderful company to us over the last several years.


Cincinnati Market Area