Great Job – Alexander Exposito

Nominated: 08/20/2012  Boston South

My name is Rebekah and Alexander Exposito recently installed DIRECTV at my condo. I just wanted to let you know how pleased I was with the service. He had to come out on two different occasions but did not express any frustration. He was very professional and courteous at all times and his work, which required running a cable through a window and across a room, was very high quality. The installation could not look better. Most importantly, he took the time on both of his visits to listen to my specific situation and got a thorough understanding before jumping into any work that I might potentially disapprove of. He also explained his thoughts about the installation very clearly and helped me to understand and was sure not to begin work until I completely understood and approved. He was able to do all of this in a timely manner and completed the installation itself in a timely manner. While I understand the need to complete a job in the smallest amount of time possible, his effective communication actually saved time since there were not misunderstandings which would have later required correction (with my previous technicians I had this issue). I just wanted to let you know how pleased I was with the service.

Thank you,

Rebekah – Boston South Market

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