Customer-Nominated Great Jobs

WEEK OF 6/29/2014

GREG TEACE
THE CUSTOMER CALLED AND WAS VERY HAPPY WITH THEIR SERVICE CALL; THEY HAVE NEVER HAD SERVICE LIKE THEY HAD TODAY. TECH MADE SURE ALL REMOTES WORKED ON THEIR TV’S, WHICH THEY DIDN’T BEFORE HE BECAME A CUSTOMER. SAID HE IS VERY OLD AND IT’S HARD TO FIND YOUNG GUYS TO GIVE THEM RESPECT THAT THEY WANT. JUST LETTING EVERYONE KNOW YOU HAVE A GREAT TECH. CUSTOMER SERVICE WAS 110% AND SHOWED HIM AN EASY WAY TO RECORD STUFF.

SHARON LARSON
Joseph was out, June 23, to install my DIRECTV satellite dish on a pole instead of reinstalling it on my roof, after I just had a new roof put on my home. He worked more than several hours to get the job done, and then spent time setting up my remotes and answering all my questions. He was very thorough, thoughtful, cooperative and hard-working(it was very hot that day!). I asked how I could let his superiors know what a fine job he did. I am impressed!

SARANAC LAKE MOOSE LODGE
I’m Gregory Parker, the administrator of Saranac Lake Moose Lodge #457 in Saranac Lake, NY 12983, and I just wanted to inform you that Shane Spoor was very professional and helpful in performing his duties. He installed all new wiring throughout the building, and up to the roof, and did an excellent job of using the correct roof mount for the dish, as we have a flat rubber roof that could not be penetrated. I’m am very satisfied with his service.

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