Customer-Nominated Great Jobs

WEEK OF 7/6/2014

LINA ALOI

To Whom It May Concern,

It was important for me to let you know what a positive experience I recently had with the installation of my DIRECTV. Your installer, Scott Medina, exceeded my expectations!

In the past I had heard many negative comments regarding DIRECTV, but with Mr. Medina’s competent installation, I felt very confident. Even though my installation was a challenge (with the problem of finding previous cable wires) he was very knowledgeable and did a great job. I was always a Comcast customer so I was not familiar with DIRECTV and Mr. Medina was very patient and professional with answering my many questions.

You have a valuable employee in Scott Medina and I thank you for the opportunity to express my gratitude.

Sincerely,
Lina Aloi

STEVE HUSTED
This morning, we needed our dish relocated because we had a new roof put on the house yesterday. DIRECTV sent Michael Davis to complete this task. I have to tell you how pleased we were with Michael’s work. He did move the dish as requested, but he reset the resolution on all the receivers, told us about on demand, installed on demand, fixed a fitting on the receiver in the bedroom that wasn’t working properly, and re-programed our remotes so all the latest features would work. I was so impressed with this person. What a great representative for DIRECTV. He is undoubtedly the best tech we have ever had from DIRECTV. We have had DIRECTV since 2007 and 12 years out of the last 15 years. This is the first time I was ever compelled to send an email. That says it all. Just wanted you to know!

Thanks,
Steve and Lisa Husted

MELINDA WALDROP
Melinda Waldrop called to give praise to this technician.
She said he was “fantastic” “excellent” “ and “a fine young man”
She was very impressed with all of the extra work he put in to make the job perfect.

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