Customer-Nominated Great Jobs

WEEK OF 7/13/2014

On behalf of technician, Muataz Jabbar MBME045398, whom visited my home in Maine on Sunday, 7/13/2014.
I want to advise that the dedication and professional courtesy is something this young man has beyond my expectations and has surpassed any DIRECTV technician that I have dealt with in the past. I had so many questions and things I didn’t like set up and he didn’t even blink an eye; everything was redone to my liking, and for someone to call you “sir” as a customer consistently is something today that most companies do not even bother to recognize a customer. This technician can come to my home and do his job any time I need DIRECTV help, he was just incredible and blew me away with his wisdom and courtesy today. Just something you don’t expect from anyone. Thank you, Muataz, for coming and taking care of me and my family. You are top notch and I surely hope your company makes my statement publicized to your fellow technicians. They all should be like you and your company would be above all companies in your industry with no issues.

Just wanted you to know that my husband and I were very pleased with the installation by Josh Baker. We thought he was very professional and did a good job explaining things to us.

Thank you for your time.

Jan & Mark Lockhart

I am writing this short note to acknowledge the excellent work accomplished by your employee Newton Raymond.
Newton has just completed the first phase of our programming upgrade. He went to great lengths to accomplish a task that was not by any means the easiest, given the placement location. Newton’s workmanship, his meticulous attention to details, his cooperation reveals a great sense of professionalism.

The second phase of the upgrade is some weeks to come. We would consider it a privilege to have him again at our site. No doubt you have heard from similar commendations from his customers. Nevertheless please accept yet one more from a very satisfied customer.

Parnel Moise
IT Support Specialist

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