Customer-Nominated Great Jobs

WEEK OF 8/3/14

I am the covering supervisor for Andrew Collins. On 8-4-14, I received a phone call, not from the customer but from the mobile home owner where the customer lives, who called to tell me how great of a job Andrew did on an upgrade he was at.

He said Andrew did the most wonderful job compared to any other technician that has done work in his mobile home park. He was very impressed with his professionalism and how good he made the job look.

To not only get the attention of the customer, but the OWNER of the mobile home park is more than outstanding, it is definitely going above and beyond the call of the job.

I am submitting this nomination on behalf of the mobile home park owner and the account holder. Thank you Andrew for your hard work and dedication to great customer service and our image.

Just wanted to drop you an email and let you know how pleased I was with your technician, Andrew, and his trainee! They were both very knowledgeable and professional. Went right to work and got the installation done very quickly. Andrew had a super attitude and explained everything about the new system to me thoroughly! I’m not sure I have had any technicians at my home that were that good before! Please pass my thanks on to them and thank you for the great service!
Mike Reiner

EXCELLENT JOB!!!!!!!! The two technicians were here for about an hour, in the rain, and did a great job. They even wore booties, protecting my carpet from dirt and grass :-) . So excited to have a secure, working internet connection. I will recommend the service to friends and family.

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