Posts Tagged ‘Michael Winkler’

Great Job – Michael Winkler

Friday, June 29th, 2012

Nominated: 06/29/2012  Fayetteville

During post calls, I spoke with a TWC customer’s mother named Judith. She was there to during the installation of services to ensure it was completed, but lived in a different building of the complex. She was confined to a wheel chair and had a hard time commuting between the two buildings. Judith stated that the technician was extremely professional, verified and explained all services to her before leaving. He then took the time to escort her back to her apartment; which she expressed over-the-phone how grateful she was and wanted to make sure he was recognized for above and beyond customer service.

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